Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving a reason.

Instructions for exercising the right of withdrawal

The withdrawal period is fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

In order to exercise the right of withdrawal, you must inform us (Abovo GmbH, Rumfordstrasse 8, 80469 Munich, Germany, retour@abovohome.com, telephone: 089 26018000) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

In order to meet the withdrawal deadline, it is sufficient that you send notification that you wish to exercise your right of withdrawal before the withdrawal period has expired.

The right of withdrawal does not apply to consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the least expensive standard delivery offered by us) without undue delay and in any event no later than fourteen days from the date on which we received notice of your revocation of this contract.

We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you, and in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You shall bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

– To Abovo GmbH, Rumfordstrasse 8, 80469 Munich, Germany retour@abovohome.com

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is printed and returned on paper)

– Date

(*) Delete as appropriate.


Instructions for exercising the right of withdrawal created with the EU Law website EUR-LEX

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